Tag Archives: small business

Extreme Democracy

Last week the British government announced that it was naming their new scientific research ship the RSS Sir David Attenborough, acting counter to the  people’s selection of “Boaty McBoatface,” despite that name being an overwhelming 3:1 favorite over the next closest choice. … Continue reading

Posted in Thoughts and Opinions, Uncategorized | Tagged , , , , , , , , , , , , , , , , , , , | 4 Comments

4 Responses to Extreme Democracy

  1. Great post. Furthering this conversation, I highly recommended Dan Kennedys book: No B.S. Ruthless Management of People & Profits…..a word of warning you will need some thick skin, some honest self evaluation, and Clarity to really appreciate the valuable lessons taught in this book.

  2. David Basri says:

    Here, here! (with respect to our British forebearers).

  3. Martin Frey says:

    Well said. True freedom comes when we are obedient and submit to something greater than ourselves. Human are funny animal in search of transcendental joy yet they typically look for it in “things” and fleeting pleasures.

  4. Chris Christianson says:

    Very well said. Not all are qualified to lead and thus should be grateful to those that are!

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What Does HR Do?

What are the roles of a Human Resources professional in your organization? A common rule of thumb is that a company should have a dedicated HR function once it reaches 80 employees or so. This post comes from a recent meeting of … Continue reading

Posted in Leadership, Management | Tagged , , , , , , , , , , , , , , , | 4 Comments

4 Responses to What Does HR Do?

  1. John Vena says:

    I think you have done a good job describing most aspects of the role of an HR professional, but you haven’t touched upon “discipline”. In our organization, 60 plus employees, we use an HR contractor. In addition to those areas mentioned, a large amount of their time is spent supporting supervisors and department heads on how to respond to issues ranging from harassment claims to customer service complaints, attendance and general behavior problems. You haven’t addressed activities such as tracking discipline, conducting investigations, coaching managers and employees with policy or behavior infractions. Would you assign such tasks to the HR role as described by your “peer group”.

    • John F. Dini says:

      Excellent point, John. I don’t think it is appropriate to have HR actually conduct discipline, but making sure it is complaint with both government and policy, administered even-handedly, and that management is supported when claims arise should certainly be in there. Perhaps the group just doesn’t have any discipline problems. (wink)

  2. Hi John,
    It is true, that, HR activities are very important if you grow, Choosing and Hiring qualified leads are crucial.
    Thank you for sharing your knowledge unto us.
    I really appreciate your work. Great job and Keep it up John! 🙂

  3. John says:

    Or, if you don’t want to worry about hiring a skill you have never hired before, and having a single role with nobody for that person to learn from, consider outsourcing those administrative, process and systems to experts you don’t want to “buy” in your small business. Also, outsourcing allows you to get the critical work done, by fully qualified professionals, without carrying non-revenue generating employees. Hence the birth of the PEO! We are growing like crazy because owners know they their time is better spen focused on profit and growth!

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Too Busy to Do Business

Another tax filing season has passed, and the entire US accounting profession comes up for air. Of course, thousands of businesses and individuals have filed for extensions, thereby postponing the pain of calculating their final numbers for anywhere from a … Continue reading

Posted in Entrepreneurship, Exit Planning | Tagged , , , , , , , , , , , , | 4 Comments

4 Responses to Too Busy to Do Business

  1. Dan Bowser says:

    I love the title. When I was more active in my consulting practice and looking for additional clients, my best prospecting time was tax season. Business owners were unwilling to wait for advice and guidance. As a result, they left their CPA do the tax work and looked to me for the lucrative strategic planning and implementation. I love tax season.

  2. Mike Wright says:

    Excellent. Another thing to think about when I hear politicians talk about helping small business, and I know they have no concept of what small business is about.

  3. Ann says:

    Hi John,
    Great posts !
    Very interesting article thank you for posting !

  4. Great post John! I actually had a very similar conversation with a business owner only a couple of days ago on this topic. In Canada, our tax deadline is April 30th, so we have another week of our accountants being unavailable. You also hear so much about them working 80 hours a week, getting no sleep, rushing to meet deadlines, that it also begs the question as to how many mistakes are happening? Not intentionally, but only because of the time crunch and the pressure of the deadline. Realistically, as everyone talks about “added value” in our industry, you know that at tax time, this certainly isn’t happening.

    I agree with you that the governments need to come up with a new system for tax filing deadlines and not make it universally the same for every person. We’ve done it for businesses and base it on their fiscal year end, so why can’t it also be done for individuals?
    Thanks for a great read!

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Small Businesses Fantasies: Service

As an evangelist for small business, I am the consumer equivalent of the locally-grown food movement. I spend as much of my discretionary income as possible with the owned-and-operated businesses in my area. As a consultant and coach to owners, I also … Continue reading

Posted in Entrepreneurship, Leadership, Marketing and Sales | Tagged , , , , , , , , , , , , , , , | 3 Comments

3 Responses to Small Businesses Fantasies: Service

  1. David Basri says:

    Even if you work on it every day, if you do not do it well the effort is still wasted.

  2. Francine DiFilippo says:

    people have stopped investing in training and expect their employees to intuitively “know” these things. not possible. Really caring is just not that common.

  3. Rob Kaufman says:

    Service is a nebulous term. It has a different definition whether it comes from the provider or the customer. What supersedes service is the experience from the customer’s standpoint. Today’s independent business owner has a great opportunity to differentiate itself from its competitors. Unfortunately, many do not know how to do this.

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Time to Grow Up

Young industries no longer have the time to grow up. The cycle of maturation has long been accepted as  a fact of life when a new concept becomes a business. There are a few pioneers (defined here in Texas as … Continue reading

Posted in Marketing and Sales, Thoughts and Opinions | Tagged , , , , , , , , , , , , | 3 Comments

3 Responses to Time to Grow Up

  1. John Meetz says:

    WOW what are we doing in the TAB business? Are board meetings and coaching sessions obsolete? Maybe they should all be done on SKYPE! Is the ExitMap engagement a dream beyond the basic assessment, appraisal, and action reports – do they really have time or want a consultant in the process?

    • John F. Dini says:

      John,
      Most TAB members have no intention of building a national market-dominating player. As I said in the beginning of the piece, there’s always room for hundreds of differentiated small companies. In the past, some of those would grow up to be regional players, then national ones. The odds of that happening are much longer now.

  2. Richard H says:

    Couldn’t possibly disagree more. I assume that’s the response you were expecting.

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