Tag Archives: leadership

Cancer in the Workplace

It was my first ownership of a business. I had moved to California to take over a failing auto parts distributor, and the deal came with a minority share in the business. I was just 30 years old. The housecleaning … Continue reading

Posted in Leadership, Management | Tagged , , , | Leave a comment

Leave a Reply

Your email address will not be published. Required fields are marked *

Why Business Owners Shouldn’t Cold Call

The Owner as Salesperson If your business employs salespeople, then you’ve probably had them bring an account challenge to you. “You need to talk to this customer, Boss. You can (fill in the blank) better than anyone else.” The fill-in-the-blank … Continue reading

Posted in Management | Tagged , , , | 3 Comments

3 Responses to Why Business Owners Shouldn’t Cold Call

  1. Roy Banker says:

    John,
    The difference between the Industrial Age and The Information Age…is just that.
    Information……found through numerous avenues.
    I truly believe “cold calling” is a waste of time (not only for business owners ) but sales people altogether.
    The cold calling era is dead….here is why.
    We don’t call a decision maker and expect them to say great…..come on in for a cup of Joe and show me what you have to sell.
    Cold calling involves coercion, several calls back, emails, voice mails, rescheduling and you know what….?
    We as salespeople have given away our control!
    People love to buy but they HATE to be sold.
    What’s the definition of insanity?
    Trying the same thing over and over with the same results. Ludicrous!

    • John F. Dini says:

      Great points Roy.

      I met a business owner two weeks ago that said the problem was people had become rude and discourteous. Asked to elaborate, he told me that he “dropped in” on 20 businesses a week, and asked for 15 minutes with the CEO. Over 90% refused to come out and see him immediately!

      Obviously, he is stuck in the wrong century.

  2. Bobby says:

    This blog was… how do I say it? Relevant!
    ! Finally I have found something which helped me.
    Kudos!

Leave a Reply

Your email address will not be published. Required fields are marked *

Your Fault. My Consequence.

My friend Larry Linne, the author of “Make the Noise Go Away” has a great saying about employee mistakes.”Your Fault. My Consequence.” A good employee will accept responsibility, and be accountable for screwing something up. Unfortunately, it is still the owner’s … Continue reading

Posted in Leadership, Management | Tagged , , | Leave a comment

Leave a Reply

Your email address will not be published. Required fields are marked *

The Peter Principle Goes All the Way Down

Every small business, if it is to be successful, needs a competent Second In Command (SIC). In many companies that position is held by dint of tenure or loyalty as opposed to pure ability. When we see a key employee … Continue reading

Posted in Leadership, Management | Tagged , , , , | Leave a comment

Leave a Reply

Your email address will not be published. Required fields are marked *

Employee Incentives that Work

After four blogs on the long term motivations for running a business, perhaps it is time to return to some more practical advice. One of the most persistent issues for a business owner is trying to motivate employees with incentives. You install … Continue reading

Posted in Management | Tagged , , , , , | Leave a comment

Leave a Reply

Your email address will not be published. Required fields are marked *