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As a business owner, you know what it’s like to lie awake at 2 a.m. Maybe it has happened when you are excited and full of new ideas for your business. More often, it’s because you are worried about issues you will face the next day. Sometimes, it’s because you just woke up with the solution to a problem. I’ve experienced all those emotions about my businesses over the years. Awake at 2 o’clock? is where I share them with you, and hopefully help with answers that will let you sleep.
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Tag Archives: leadership
Baby Boomer Elevator Music
When did Rock and Roll transition from the anthem of rebels to elevator music? I’ve been traveling for the last few weeks. Whether on business or vacation, “classic rock” is the background sound in airports, supermarkets and shopping malls. Restaurants … Continue reading
3 Responses to Baby Boomer Elevator Music
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2 Responses to Business Buyers and Disintermediation
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Great post John. As we say at Successful Transition Planning Institute, you have to know your goals and address your fears to have a great business transition. Fears about disintermediation are not often raised by the owners, but a wise advisor must raise them. Otherwise the owner’s goals may simply be fantasy. For those owners whose business is likely being dis-intermediated, and cannot offer differentiation (or it is too late to do so without significant, risky investment), the owner can still set goals for winding down the business and protecting personal assets, as well as creating a meaningful life.
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Scott: I ran into the same problem with ebay buyers trying to hold our feedback rating hostage by getting an undeserved partial refund. Our “full, unconditional refund rather than a “partial refund policy was set in stone during a rare 78 collection ebay sale. Although the collection was mint, untouched store stock and sold items were packed in expensive Uline 78 mailers several buyers claimed the 78″s arrived warped and wanted a partial refund. Statistically the number of “warped in shipping seemed way too high but we offered a full refund instead of a partial one to all buyers. Not one of them replied or sent their purchases back which made us assume they were all lying in order to get a refund. As Seinfeld said, “People, they”re the worst!.
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5 Responses to What’s Wrong with the Buyer Generations?
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There are an increasing number of business owners in the environmental and facilities services industry who are preparing to retire.
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Good article , John. I enjoy reading your posts.
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Hey keep posting such sensible and significant articles.
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Trip Holmes of Sabre Capital, Inc. find this to be true. Especially if the three Ds are involved…dark, dirty or dangerous!.
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2 Responses to Death, Taxes and Exit Planning
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At Successful Transition Planning Institute, we find that Fear drives this behavior. Fear of an Unknown future, Fear of Falling into a Black Hoe, Fear of Missing Out, and Fear of Death itself. Good post John. By helping owners express these fears and then helping them counterbalance them, the owners are free to logically think about the future of their business and themselves. We also find that that owners need to express their goals for the transition process, the outcome (the money and more). These goals become motivation for the owners to accomplish their business transition.
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John: Great post. You are spot on here.
When my wife sends me to the grocery store, I hear thunder and smell rain as I go thru the produce department, Faint cackle of chickens as I pickup the eggs, Cows mooing when I grab the milk. I was afraid to go down the toilet paper aisle !!
Or perhaps the music is chosen because the decision maker/owner/manager has a personal liking for that music genre, without any regard for the public perception it paints that business with? How do you want your business to be perceived? The music is one element of that. Frankly, I find rock music at an upscale restaurant or shop is often unaligned with their menu or merchandise. Isn’t the music supposed to set the proper mood?
Did you know that “There’s a Bad Moon on the Rise” (CCR) is very often misunderstood to say, “There’s a Bathroom on the Right”. Seem appropriate for the Baby Boomers in the airports, supermarkets and shopping malls, don’t you think?