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As a business owner, you know what it’s like to lie awake at 2 a.m. Maybe it has happened when you are excited and full of new ideas for your business. More often, it’s because you are worried about issues you will face the next day. Sometimes, it’s because you just woke up with the solution to a problem. I’ve experienced all those emotions about my businesses over the years. Awake at 2 o’clock? is where I share them with you, and hopefully help with answers that will let you sleep.
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Tag Archives: employees
Your Fault. My Consequence.
My friend Larry Linne, the author of “Make the Noise Go Away” has a great saying about employee mistakes.”Your Fault. My Consequence.” A good employee will accept responsibility, and be accountable for screwing something up. Unfortunately, it is still the owner’s … Continue reading
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The Peter Principle Goes All the Way Down
Every small business, if it is to be successful, needs a competent Second In Command (SIC). In many companies that position is held by dint of tenure or loyalty as opposed to pure ability. When we see a key employee … Continue reading
Posted in Leadership, Management
Tagged business ownership, business planning, employees, leadership, management
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Employee Incentives that Work
After four blogs on the long term motivations for running a business, perhaps it is time to return to some more practical advice. One of the most persistent issues for a business owner is trying to motivate employees with incentives. You install … Continue reading
Posted in Management
Tagged business ownership, employees, leadership, management, sales, small business advice
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Humbug!
It happened again last week. I heard a business owner say “I’ve decided to terminate Bob, but I’m going to wait until the first week in January to do it. I don’t want to ruin someone’s holidays.” I go through … Continue reading
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The Psychology of Fresh Paint
A bit more remains to be said about business owners who are gun shy about doing things in anticipation of an economic recovery. An owner mentioned to me the other day that he wanted to redecorate his conference room and purchase … Continue reading
Posted in Marketing and Sales
Tagged business ownership, employees, leadership, small business
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Even with the threat of 25-30% Medicare cuts this year, I stayed on plan with new and replacement equipment, some technology was costly. While competitors put money in their pockets and did no capital improvements and investments in leading edge technology awaiting Congress's yes or no on Medicare reimbursements,we once again took the leadership position and have won a significant amount of business this year with this new technology, more than enough to absorb any future cuts. Competitors? they're just figuring out what is happening and scrambling to upgrade with fewer accounts on their side.
Sometimes when the market says hold up, that's when you charge.