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As a business owner, you know what it’s like to lie awake at 2 a.m. Maybe it has happened when you are excited and full of new ideas for your business. More often, it’s because you are worried about issues you will face the next day. Sometimes, it’s because you just woke up with the solution to a problem. I’ve experienced all those emotions about my businesses over the years. Awake at 2 o’clock? is where I share them with you, and hopefully help with answers that will let you sleep.
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Tag Archives: Baby Boomers
Ownership Transfer and Employee Security
When we start planning for the sale of a company, many owners ask me about sharing information with employees. They are naturally concerned that an ownership transfer will cause their workers to seek more secure positions elsewhere. This is true whether … Continue reading
Posted in Exit Planning, Leadership, Management
Tagged Baby Boomers, banks, Boomer Bust, business, business brokerage, business ownership, business planning, business strategy, employee performance, employees, entrepreneurs, entrepreneurship, exit planning, exit strategies, leadership, management, selling a business, small business advice
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Generational Differences and Identity Politics
Generational differences are a hot topic for organizational behaviorists. Is this a real issue, or is it just the current management fad? “Never in history have we seen four generations together in the workplace.” That line starts thousands of articles … Continue reading
Posted in Entrepreneurship, Exit Planning, Leadership, Management
Tagged Baby Boomers, Boomer Bust, business, business ownership, business planning, business strategy, economy, employee performance, employees, entrepreneurs, entrepreneurship, exit planning, exit strategies, health care costs, health care reform, hiring, management, medicare, politics, small business, small business advice, social security
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Is Your Business Built on Individual Heroics?
Great employees are a wonderful gift, but individual heroics aren’t healthy for your business. Someday, you will start thinking about leaving the business. Perhaps you already do. When you begin planning for your transition, what will your company systems sound like … Continue reading
Posted in Building Value, Entrepreneurship, Exit Planning, Leadership, Management
Tagged Baby Boomers, business, business brokerage, business ownership, business planning, business strategy, employee performance, employees, entrepreneurs, entrepreneurship, exit planning, exit strategies, leadership, management, selling a business, small business, small business advice
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Good Customers Can Be Bad
When can good customers be bad? What could be wrong with a customer who buys a lot, pays promptly, and never has a service problem? They might be buying too much. No matter how strong or comfortable a sales relationship is, … Continue reading
Posted in Building Value, Entrepreneurship, Exit Planning, Marketing and Sales
Tagged Baby Boomers, Boomer Bust, business ownership, business planning, business strategy, entrepreneurs, entrepreneurship, exit planning, exit strategies, leadership, management, sales, sales management, selling a business, small business, small business advice
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exactly i was thinking a day ago when i faced this problem
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What is Your CEO Job Description?
On occasion, a business owner client will ask me if I have a CEO job description. I’m sure such exist in large corporations, but for an owner-managed company it’s a bit vague. The simple (and usual) answer is that the … Continue reading
2 Responses to What is Your CEO Job Description?
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Hi John,
Good post. In practice, I see CEO’s concerns focused on these, in no particular order: 1) Something finance (cash flow, fund raising, collections, etc), 2) Watching the “secret sauce” (could be following the CTO, watching key activities in a service business, product development), 3) Building the team (hiring a key person, replacing people, adding to the team), 4) Reaching out to customers, 5) Some issue or event which is a drain on the business (legal matter, facilities, misbehaving employee), 6) An opportunity (acquiring a big new customer, a competitor, a technology).
Small wonder VC investors value teams more than individual entrepreneurs. The mental bandwidth required to lead alone is tough.
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Great Article, John…
The boomers and the millennials should appreciate the strength, knowledge and understanding of each generation, by so doing an effective structure can emerge which could yield high valuable growth and benefits for both generation.
I believe it all comes down to empathetic listening on each generational level. This takes active listening to another level where you connect with another’s core emotional being, in addition to understanding the message. Seek first to understand and apply the platinum rule (treat others the way they want to be treated). Working with multiple generations also requires informed leadership styles: not the leadership based on the “seat of your pants”, but leadership that is adapted based on the study and application of leadership principles. Yes, different generations are products of their political, economic, and cultural environments; but this isn’t a bad thing. It has been established through many studies that the more diverse a team is, the stronger it is!
I’m adding my two cents to elaborate on this in your article: “The “Generational Differences” seminars that business owners need aren’t just about how to deal with employees who think differently and hold different values. We need some idea of how to deal with workers who . . . are being told that the blame rests squarely on the boss.”
Okay, first a warning: Millennials probably should not read my comment or listen to my podcast: Some millennials are among the kinds of employees increasingly destroying small businesses. (And undermining larger employers.) Not all of them, but a certain kind. At the risk of offending some people, but with the intent of helping employers, my brief podcast may be enlightening (it’s on my website): http://partneroncall.com/kinds-of-employees-increasingly-destroying-small-businesses/