Is It Time for Courage?

A friend of mine occasionally shares his copy of EcoTrends®. This research newsletter tracks 41 different economic indicators. Since I’m not actually a subscriber, I refer you to their site if you’re interested in the details of their analysis.

The Institute for Trend Research (the publishers of EcoTrends®) divides economic cycles into four phases. In Phase A economic signals indicate a strengthening. The economy, or at least that industry, is generally on the upswing. In Phase B most indicators are strong: the economy is peaking. In Phase C indicators are falling and a softening of the economy is occurring, whether GDP numbers have indicated it yet or not. In Phase D an indicator is falling and the economy is in recession, at least for that industry.

In the May report, there is precisely 1 indicator in Phase A. There is 1 indicator in Phase B. Twelve indicators are in Phase C and 27 indicators are in Phase D. Of course the question at this point becomes “How many of these recession indicators are nearing the bottom, and preparing to enter back into Phase A?”

The irony inherent in any recession is that while the economy is at its worst, it is the best time to be a buyer. In Phoenix, for example, families whose homes are scheduled to be foreclosed and auctioned on the courthouse steps receive visits from buyer’s agents that morning. These agents compete to arrange leasing deals for the families to stay in their houses, if the buyer purchases the foreclosed mortgage. Unless the Phoenix market falls even more from its current dramatic decline (over 40%). These buyers are leveraging their financial strength into a great income opportunity.

I have two clients, both from excellent businesses. (Actually I have many more than that who run excellent businesses, but these two are my focus today.) They both track leading indicators in their industries, and saw huge declines in the fourth quarter of 2008. They acted aggressively, cutting discretionary expenses, trimming underutilized staff, and freezing or reducing compensation packages while their companies were still enjoying record sales and profits.

They acted aggressively long before most of their competitors or colleagues in the industry. They managed profitability, hoarding the cash from the good times against what they saw coming. Because of that, they have not had to reduce core capabilities, and enjoy somewhat reduced but still respectable profits in 2009.

Now they find themselves with resources in excess of what they expected in mid-2009. At this point in time, opportunities created by the weak economy are becoming more and more obvious. The ability to negotiate terms on capital expenditures, space, and services are as good as it’s been in the last 20 years.

The question is: If moving aggressively to adjust to the downturn has proven to be such a wise move, is moving aggressively in anticipation of the next upswing equally astute?

On the other hand we have an old saying in Texas. “It’s easy to tell who is a pioneer. He’s the guy laying flat on his face with the arrows sticking out of his back.” Moving too quickly, if the recession continues longer than anticipated, can leave you in a situation as bad or worse than if you hadn’t made adjustments in the first place.

In the cases of these clients, they have decided to take some risk, but to hedge it in case they are acting a bit too soon. The first wishes to expand geographically. They will use the softened real estate market to negotiate a favorable lease on new space in another city. To staff it, however, they will use existing personnel. Although the people will be establishing a footprint in the new region, most of their time at present can still be utilized by doing work remotely that’s associated with their existing position.

The second client sees an opportunity to add services based on normally hard to find talent. In their case, they will negotiate aggressive compensation packages, to be brought up to customary industry levels once the new employees have proven that they can generate enough new work to justify it. They will not add new infrastructure or support until that time.

When we interview prospective sellers in business brokerage practice, we ask “if you were taking over this company today, what would you do to rapidly increase your business?” Every business owner knows the answer. There are opportunities that he or she just hasn’t had the time, the resources or the energy to address.

If you acted aggressively on my January blog “Preparing for the Strategic Triple Threat” you might be in better shape than a number of your competitors. It could be time to show a little courage in preparing for the next upswing. I’m not calling the end to the recession. Current conditions will continue for at least a few months and perhaps through the beginning of 2010. The rate of descent, however, is clearly slowing. You should consider what you would do right now if you knew that we have bottomed out.

To those clients who have been holding off on replacing or filling a key position, I’m suggesting that they begin a leisurely search for the absolute best person who can be hired on the best terms to fill it.

If you need new space or equipment, consider the lifespan of what you’re buying. If it is something you intend to utilize the next five to 10 years, whether you’re holding it a few months earlier pales in comparison to the savings of locking in a low price or a low rate all the way through the next expanding cycle.

Ask yourself “What would I do if the phone started ringing off the hook again today?” It isn’t going to happen in the next month or two, but it will happen eventually. You don’t want to be scrambling for talent or other resources after everyone else has started doing the same thing.

There is a risk to being out in front. Like a bicycle racer, your way is much easier if you have someone taking on the headwinds in front of you. But in order to win, you’ll eventually have to lead the pack.

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Changes in Attitude

I imagine that anyone who works with small business owners has noticed an attitude shift since the beginning of this year. Where formerly they were happy to have mediocre employees, now they are looking for something more. Where they overlooked transgressions, now they are writing up infractions. Where they were afraid of having to replace an employee, now they are almost looking forward to it.

Rising unemployment has caused small business owners’ attitudes to turn on a dime. Increasingly, they are willing to tell employees that “someone else would love to have your job.”

Is that true, or are we just reacting to the media hype? In San Antonio our unemployment rate is currently 5.4%, not far from the mid-4% numbers of the “boom” in 2005-2006. Yet, employers here evidence the “I can get someone else” attitude.

The funny thing is, they can. The evidence is undeniable that many, many more applications are coming in for every job posting. It seems that every employee knows someone who is out of work, and is more concerned about performing on the job. The business owners we work with are regularly commenting on how much better the current crop of applicants is.

The Center for Disease Control recently admitted that they had “overreacted” to the Swine Flu threat. Yet what else were the to do? The media was screaming from minute to minute about the imminent pandemic, and to not react would have drawn harsh criticism.

When I lived in Los Angeles in 1984 the Olympics caused a 3% drop in traffic, and rush hour flowed without jams. Is it possible that just a tick up in unemployment releases enough workers to make hiring that much easier?

I’m sure there’s a little truth to both. The market is a bit more favorable, and the media has employees concerned for their livelihood. The reality is that not much has changed. (I’m not referring. of course, to the more depressed areas of the country.)

Remember this the next time everyone is talking about the lack of decent workers. Keep a realistic attitude; one that realizes good employees are always out there if you look.

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The Criminalization of Integrity

Yesterday Congress passed the credit card reform act. The cynical part of me doesn’t like another law that is designed to protect the stupid from themselves, but that’s not what I’m really upset about.

The New York Times published an article Monday with several quotes from both credit card issuers and politicians. To paraphrase, they said that it was time to make the freeloaders pay up. For too long there had been a certain class of credit card user who rode on the backs of the others, and it was high time they got their just desserts.

These “freeloaders” (their word) are the people who actually pay off their credit cards! It seems that those folks (I am one) have been pillaging the system for free airline miles and points without paying the high interest rates that were supposed to make it all worth while.

They went on to infer that the poor people who ran up debts without being able to pay them back were carrying these looters, since their exorbitant interest fees were being used to secretly subsidize benefits to wealthy people who didn’t need the benefits and didn’t have to pay for them.

I don’t know about you, but I find this characterization of prudent, responsible behavior as somehow being part of a great conspiracy to defraud the poor and helpless to be very frightening. From this kind of demagoguery comes civil unrest. The downtrodden eventually come to the conclusion that the only way to get”their fair share” is to take it from those who have been unjustly withholding it.

Ayn Rand is smiling…

By the way, I got home Monday to find another credit card offer in the mail. This one was only being offered to the people with the very best credit, and promised the very best terms. The terms were 14% interest to start, with no lock and which changed monthly without notice. It was a bad deal, and I threw it away. No brainer. But then, brains aren’t what’s driving all this…

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One Response to The Criminalization of Integrity

  1. Kevin Cooper says:

    Spot On!!! There seems to be a complete vacuum of personal responsibilty out side of any system that has built in penalties. Oh say… like owning your own small business where you are emmediately held accountable by your customers and the market.

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A New Tax

I dislike taxes as much as anyone. I have a copy of Davey Crockett’s speech “Not Yours To Give” and I think it is true, albeit completely ignored since 1933.

But taxes are a fact of life, and some serve a correct and appropriate purpose. Taxes on gasoline to pay for highway repair make sense to me (if that’s all they were used for.) Few other taxes serve such a clear purpose. Frankly, I’m at a loss to think of another.

We cannot fix Medicare. Changing the eligibility age or increasing payroll deductions are pointless. As long as health care costs continue to increase in the double digits annually, Medicare will go broke. (More on that soon.)

I have a tax proposal that is targeted, encourages cost saving behavior (without expanding the nanny state,) and can be collected and spent with a minimum of bureaucracy.

It’s a fat tax.

Before you start yelling about discrimination, hear me out. Obesity is one of the largest cost drivers in our health care system. We are the fattest nation on earth, and getting fatter. The price in increased heart disease and diabetes alone is enormous.

It is easy to say “people should all go on a diet.” That fact is, as countries grow richer one of the first effects of new wealth is that people eat more. Even China is beginning to have an obesity problem. We are the richest country on this planet, and we have the biggest problem.

Despite this huge, looming public health issue, our free-market system continues to reward those who promote eating habits that are not only unhealthy, but in some cases life-threatening.

A national chain is currently promoting sugar-sweetened pancakes, drenched in strawberries preserved in red-dyed corn syrup, drizzled with sugar icing, and topped with powdered sugar. The promotion is designed to foster the impression that this is a seasonal offer because the strawberry crop is coming in, all though the fruit being used is about as “fresh” as Tutankhamen’s mummy.

A regional burger chain is advertising their newest sandwich. Three patties, four slices of cheese, SIX slices of bacon and a deep-fried onion ring.

So I can eat breakfast and lunch, ordering the “specially priced” promotional item in each restaurant, and have consumed on the order of four times my daily nutrition caloric requirement. I haven’t even gotten to dinner yet – traditionally Americans’ biggest meal of the day.

Do we really need to consume daily the dietary equivalent of what a Somali family of four gets in a week? Yet, it’s an acceptable business practice to spend millions convincing us that”s exactly what we should do. Government-sponsored health education doesn’t have a chance.

Here’s how my Fat Tax would work. You take a reasonable caloric level for decent health. Let’s say 1000 calories per meal. Any single menu item or price combo deal that exceeds that level would have to charge a penny per calorie for every calorie over. In the case of the burger above, that might make it a $17.00 menu item.

That’s it. No attempts to stop people from eating what they want. If you want to pay $17.00 for your bonzo burger go ahead. If you want avoid the tax by ordering three burgers with cheese, each one under the limit, go ahead. No penalty. You can eat all you want without ever paying a cent of tax. The restaurant just can’t encourage you to do it by making it the most attractive option.

We’d collect the tax through the same point-of-service systems that currently tally sales tax. You would exempt establishments that are too small to have a computerized register. Those are fewer and fewer, but let’s say less than 10 employees. If that makes hole in the wall joints hangouts for the orca-fat, so be it.

Finally, the money would go into the Medicare fund. No apportionment, no new bureaucracy. Just dump it in to spend on the rising health care bill of the obese.

Sounds fair to me.

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Is Less Bad Good?

The government is proclaiming the beginning of the beginning of the end. “Only” 540,000 new people lost their jobs last month, instead of 620,000.

The somewhat panicky tone that has characterised these communiques continues. A one month drop, especially following a month that was far worse than expected, isn’t a trend.

The market has rallied by 25%. Of course, the market rallied by over 20% four times between 1929 and 1934, only to wind up exactly where it was. We still haven’t had the classic capitulation day, so maybe the amateurs are still not hurt enough to walk away. It’s hard to counter 20 years of being told “In the long run, the stock market is always the best bet.”

In the long run we are all dead, and the Boomers are running out of time.

So, we will continue to slide until at least the fourth quarter, assuming we don’t fall off a cliff. (That would be the Alt-A mortgage defaults, retail/commercial property collapse and another 7% shrink in consumer spending, all of which is possible.) Assume the economy is lethargic for several years to come. Where do you place your bets as a small business owner?

Real Estate: The Boomer exodus to the sunbelt may be ending. Without massive equity to pull out of cold-belt homes and shrunken 401Ks, the owners will have to plan far more carefully for retirement. This could lead to a resurgence of remodeling in older northern areas, as a paid-off abode looks more appealing regardless of weather.

Also, rising fuel will eventually make air travel more expensive, so fewer folks will move across the country on the assumption that relatives can travel to see them a couple of times a year.

The Atlantic Monthly a few months ago predicted that Phoenix would be one of the last places to recover, since their economy was based on a Ponzi scheme of snowbirds taking huge equity hoards from their houses and using them to overpay for cheaply built tract homes on golf courses.

Look for local opportunities for ageing boomers with some money, but not enough to move away. Create services for those who are staying in older homes by economic choice, but still enjoy disposable income. Avoid exurb developments with huge homes. Gen X and Y will have too many great buying opportunities closer to where the action is.

Green: I admit to being wary of anything that “everyone knows.” Everyone knew that real estate was a sure-fire bet, and that technology had made old business valuation models obsolete. Now everyone knows that Green is the next great money maker.

What money? Green assumes that the government will subsidize or otherwise force the implementation of the technology onto the marketplace. That didn’t work with metric, mass transportation or inner city housing. I think Green, like the Internet, will infiltrate our lives where it makes economic sense. I wouldn’t bet on it until the cost of being un-green starts increasing faster than the cost of converting.

Technology: It sounds crass, but small businesses aren’t really innovators. Now before you squawk, hear me out. Entrepreneurs are very, very creative. They are tenacious problem solvers. On a unique basis, garage inventors have developed many of our world-changing ideas. But of the 25,000,000 small businesses in the USA, how many are garage inventors? Even 1/10 of 1% would give us 25,000, and I think that would be a lot. For the other 99.9% of us, we look at what is happening at the moment and figure out what to do with it. We don’t create what is happening at the moment.

So technology is a driver for our future, but more for productivity and cost savings than as a business opportunity in itself. This is where I’d put my money. Look at anything that gives you closer contact with your customers, reduces employees, or lets you accomplish anything faster, better or more often.

That means a new attitude towards technology. Small business owners usually look at replacing what they have. A computer breaks, buy another computer. A vehicle is too old, replace it. We have to start looking at every expenditure as one that has to make us better, not just keep us running the same way. In that sense, we have to become better innovators than ever before.

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