Category Archives: Uncategorized

Smart Metrics and Dumb Metrics

“We doubled our profit over this month last year!” When I visit a coaching client, that’s a pretty exciting opener. Of course I want to know how and why. Too often the answer is “Well, last year this month had three … Continue reading

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My Interview with Robert Morris: Part I

Robert Morris is the number one reviewer of business books for Amazon.com. A few weeks ago he posted a great review of Hunting in a Farmer’s World, and asked if he could interview me. Bob’s questions were really fun, and the interview … Continue reading

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The Value of a Cleared Mind

Last weekend I missed my first weekly post in about two years. I was in Los Angeles, attending an intensive workshop for professional speakers. It was a life-resetting experience. Apologies in advance for the zillion hyperlinks, but they are all richly … Continue reading

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Empowerment Requires Encouragement

We all want employees who are empowered to think. That doesn’t always turn out the way we hoped. Last week the news feeds carried a story about a Girl Scout in San Francisco who set up her cookie table in front … Continue reading

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Should a Small Business Have a Budget?

“I know that my company is doing OK,” the old joke goes. “I still have checks in my checkbook.” Many small businesses run on a version of checkbook accounting, where anything that isn’t paid out at the end of the … Continue reading

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