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As a business owner, you know what it’s like to lie awake at 2 a.m. Maybe it has happened when you are excited and full of new ideas for your business. More often, it’s because you are worried about issues you will face the next day. Sometimes, it’s because you just woke up with the solution to a problem. I’ve experienced all those emotions about my businesses over the years. Awake at 2 o’clock? is where I share them with you, and hopefully help with answers that will let you sleep.
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Category Archives: Management
A Goal isn’t a Finish Line
I was going over some productivity numbers with a long term client. “Remember when our goal for this was 2000 man hours?” he said. “Now we are below 1200, and closing in on 1100, and with greater volume!” Everywhere we … Continue reading
No! No! Bad employee! No!
A very successful plaintiff’s attorney once told me that there were two keys to getting a settlement in a class action product liability suit. The first was to find the smoking gun. Somewhere, an employee had told someone not to … Continue reading
Posted in Leadership, Management
Tagged business ownership, employees, management, small business, small business advice
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Accountability vs. Guilt
While discussing oil rig disaster in the Golf Of Mexico the other day a friend exclaimed “Someone needs to go to jail for this!” While I understand his anger about the massive economic and environmental damage involved, his comment illustrates … Continue reading
Posted in Leadership, Management
Tagged business ownership, employees, leadership, management, small business, small business advice
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Penny wise
A client who provides Information Technology services to small and midi-sized clients was expressing frustration the other day. His company has a relationship with a business to support their employees’ technology needs. They were constantly delayed, however, by the network … Continue reading
Posted in Leadership, Management
Tagged business ownership, small business, small business advice
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Another small business owner defrauded
I’ll be in Denver, sharpening my saw all weekend at the semi-annual conference of The Alternative Board®, so I’m posting early this week. I had an evening call from a client last night. He recently discovered fraud in a small … Continue reading