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As a business owner, you know what it’s like to lie awake at 2 a.m. Maybe it has happened when you are excited and full of new ideas for your business. More often, it’s because you are worried about issues you will face the next day. Sometimes, it’s because you just woke up with the solution to a problem. I’ve experienced all those emotions about my businesses over the years. Awake at 2 o’clock? is where I share them with you, and hopefully help with answers that will let you sleep.
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Category Archives: Management
Your Fault. My Consequence.
My friend Larry Linne, the author of “Make the Noise Go Away” has a great saying about employee mistakes.”Your Fault. My Consequence.” A good employee will accept responsibility, and be accountable for screwing something up. Unfortunately, it is still the owner’s … Continue reading
The Peter Principle Goes All the Way Down
Every small business, if it is to be successful, needs a competent Second In Command (SIC). In many companies that position is held by dint of tenure or loyalty as opposed to pure ability. When we see a key employee … Continue reading
Posted in Leadership, Management
Tagged business ownership, business planning, employees, leadership, management
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Employee Incentives that Work
After four blogs on the long term motivations for running a business, perhaps it is time to return to some more practical advice. One of the most persistent issues for a business owner is trying to motivate employees with incentives. You install … Continue reading
Posted in Management
Tagged business ownership, employees, leadership, management, sales, small business advice
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Alternative Lines of Communication
You are unhappy with an employee’s performance. Following good management practice (praise in public, criticize in private), you meet with him one-on-one to tell him that he is not making the grade. His current project is far behind schedule. His direct reports aren’t … Continue reading
Posted in Leadership, Management, Uncategorized
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Humbug!
It happened again last week. I heard a business owner say “I’ve decided to terminate Bob, but I’m going to wait until the first week in January to do it. I don’t want to ruin someone’s holidays.” I go through … Continue reading