Category Archives: Management

Performance Reviews- Best Practices

Performance reviews are a pain. In my nearly 40 years in business they have always generated the same complaints. Managers hate to do them. As a consequence, they are frequently over due. They provide the employee with little information on … Continue reading

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Credibility in the Lobby

I typically visit over a dozen businesses a week. Only a few have media articles about themselves in the lobby. When I ask the others, they typically answer “Oh sure. We were written up a few years ago. I have … Continue reading

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Employee Communication- “Why is it so difficult?”

I facilitated a recent meeting of business owners where the conversation turned to internal communications. It was a hot button for everyone in the group, and most of them expressed considerable frustration. “I do everything I can think of to … Continue reading

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When a Good Employee Fails

One of the most difficult challenges facing any entrepreneur is correcting a prior promotion that didn’t work out. Sooner or later it happens to every business owner. You promote employees because they’ve worked hard, were senior in their position, or … Continue reading

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Cancer in the Workplace

It was my first ownership of a business. I had moved to California to take over a failing auto parts distributor, and the deal came with a minority share in the business. I was just 30 years old. The housecleaning … Continue reading

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