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As a business owner, you know what it’s like to lie awake at 2 a.m. Maybe it has happened when you are excited and full of new ideas for your business. More often, it’s because you are worried about issues you will face the next day. Sometimes, it’s because you just woke up with the solution to a problem. I’ve experienced all those emotions about my businesses over the years. Awake at 2 o’clock? is where I share them with you, and hopefully help with answers that will let you sleep.
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Category Archives: Management
Credibility in the Lobby
I typically visit over a dozen businesses a week. Only a few have media articles about themselves in the lobby. When I ask the others, they typically answer “Oh sure. We were written up a few years ago. I have … Continue reading
Employee Communication- “Why is it so difficult?”
I facilitated a recent meeting of business owners where the conversation turned to internal communications. It was a hot button for everyone in the group, and most of them expressed considerable frustration. “I do everything I can think of to … Continue reading
Posted in Leadership, Management
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When a Good Employee Fails
One of the most difficult challenges facing any entrepreneur is correcting a prior promotion that didn’t work out. Sooner or later it happens to every business owner. You promote employees because they’ve worked hard, were senior in their position, or … Continue reading
Posted in Leadership, Management
Tagged business ownership, entrepreneurship, management, small business advice
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Cancer in the Workplace
It was my first ownership of a business. I had moved to California to take over a failing auto parts distributor, and the deal came with a minority share in the business. I was just 30 years old. The housecleaning … Continue reading
Posted in Leadership, Management
Tagged business ownership, employees, leadership, sales management
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Why Business Owners Shouldn’t Cold Call
The Owner as Salesperson If your business employs salespeople, then you’ve probably had them bring an account challenge to you. “You need to talk to this customer, Boss. You can (fill in the blank) better than anyone else.” The fill-in-the-blank … Continue reading
Posted in Management
Tagged business ownership, leadership, sales management, small business advice
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