Category Archives: Management

Measurement is Not Management

“The employees respect what the boss inspects.” Since Frederick Winslow Taylor published The Principles of Scientific Management in 1911, breaking down tasks into measurable pieces had been the cornerstone for employee training and tracking performance. Why then, do many large organizations with … Continue reading

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The Toughest Part of Performance Reviews

There’s been some noise in the business press of late regarding large corporations’ decisions to eliminate performance reviews. Like those who have installed unlimited PTO (Paid Time Off) and other “new” management methods, review-less organizations are deemed to be more … Continue reading

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Never Fire a Salesperson

The majority of business owners prefer linking pay to employee performance. The sales role in most businesses is the easiest and most obvious place to begin. Yet owners struggle with compensating salespeople in a manner that is affordable while still driving sustained performance. Building … Continue reading

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Few Employees Can Go the Distance

It’s been an unusual week. I’ve had at least four coaching conversations about employees whose jobs have outgrown them. On the one hand, it’s good news. It means that the companies are growing. On the other hand, it’s always tough … Continue reading

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Minimum Wage and the Middle Class

“Amongst the novel objects that attracted my attention during my stay in the United States, nothing struck me more forcibly than the general equality of conditions.” – Alexis De Tocqueville (Democracy in America, 1831) Americans have always considered themselves “middle … Continue reading

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