Category Archives: Leadership

Employee Confidentiality: Circles Within Circles

The father of a friend, a rancher in South Texas, conveys confidential information by preceding it with the following caution. “Now I’m going to tell you a secret, and you have to swear not to tell another soul. And when … Continue reading

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Employee Motivation: The Effect of the Economy

In 1979, President Jimmy Carter delivered his “Crisis of Confidence” speech, commonly referred to as his “Malaise Speech” although he never actually used that word. To a country reeling from stagflation and an oil crisis, it was an additional blow to … Continue reading

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Politically Speaking: Do Small Business Owners Have a Voice?

The political parties have completed their prime-time convention pageantry, and are buckling down for the 60 day dash to the election. Both profess to be focused on the”little guy,” the middle class backbone of America. One party says that you … Continue reading

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It’s Your Money: Fighting Profit Guilt

A few weeks ago one of my peer boards was discussing the hiring of a new salesperson. One owner asked the others “What is the most important trait you look for in a new salesman?” Another member immediately burst out: “Someone … Continue reading

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More than a Feeling

This is the story of two business owners. It is true. It is real-time. Both stories occurred last week, and I was present in both conversations. The first story is one of disaster. A restaurant owner I work with was … Continue reading

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